Refund policy

Return and Refund Policy for Luxury Glow Beauty Cosmetics Store

Thank you for shopping at Luxury Glow! We strive to ensure your complete satisfaction. If for any reason you are not fully satisfied with your purchase, please review our return and refund policy:

1. Returns You can return the product within 14 days of receiving your order, provided it has not been used, and the original packaging and tags are intact.

2. Return Process To initiate a return, contact our customer support via email or phone. After approval, send the item to the specified address.

3. Refunds Once we receive and inspect the returned item, we will process the refund to your original payment method within 7-10 business days.

4. Exclusions Certain items (e.g., samples, cosmetics with opened packaging) are non-returnable for hygiene reasons.

5. Damaged or Incorrect Orders If the product was damaged during delivery or you received the wrong item, contact us within 48 hours to resolve the issue.

Thank you for choosing Luxury Glow!